https://community.ebay.co.uk/t5/Postage/Packlink-refund-on-damaged-item-Evri/m-p/7861984#M60678 <P>So spoke to Packlink today. The parcel is apparently at the Evri depot being inspected for the damage, but they suspect it is only the outer box. They have as of yet not updated the tracking. Packlink have requested for re-delivery or there's an option for the buyer to go and collect as he lives close to the depot. Waiting for an answer from buyer.&nbsp;</P><P>&nbsp;</P><P>Alternative option is the item will be sent back to me. She did say they should have attempted re-delivery already so Packlink have raised this with Evri.&nbsp;</P><P>&nbsp;</P><P>Evri eventually replied to my email and said there was a missed connection so it wasn't delivered and would be delivered today. Not even sure they know what's happening because that certainly isn't the case.&nbsp;</P> Thu, 29 May 2025 18:37:01 GMT ste_sbo_hzmc7yvge 2025-05-29T18:37:01Z