https://community.ebay.co.uk/t5/Postage/Packlink-refund-on-damaged-item-Evri/m-p/7861305#M60650 <P>I've just checked your listing and it certainly had Simple Delivery on it - a choice between Evri and Royal Mail Tracked 48.&nbsp;&nbsp;&nbsp; Why do you think you didn't use SD?&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>Anyway assuming you did if the buyer opens a "Not as described/arrived damaged" case ebay should issue the refund themselves and you keep the original payment.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 28 May 2025 20:03:11 GMT **peaseblossom** 2025-05-28T20:03:11Z