topic Re: Page goes blank? in Computing Advice & Technology Chat

Page goes blank?

cee-dee — Fri, 21 Jun 2019 09:15:03 GMT

If I go to the Daily Mirror web site, the page opens then goes blank. That's on this Win 10 computer. All other web sites open OK. If I use my Win 7 computer the DM page opens OK.

Using Win 10 with the Edge browser, I've tried the simple things, clear cache & cookies but I'm now at a loss. Any ideas?

Re: Page goes blank?

cee-dee — Fri, 21 Jun 2019 13:04:33 GMT

Well, I just don't know where to go from here. I've tried re-starting Edge and also resetting Edge but it's still the same. I'm wondering if one of the updates caused the problem but...... what?

Re: Page goes blank?

cee-dee — Fri, 21 Jun 2019 19:18:56 GMT

I just tried Internet Explorer and the Mirror page opened OK.

So, where's OE when you need him?

Re: Page goes blank?

soppysofty — Sat, 13 Jul 2019 12:48:20 GMT

Could be that your Java is out of date or missing.

Try downloading and installing from here: https://www.java.com/en/download/

Do the download from within Edge!

Let us know how you get on.

Re: Page goes blank?

cee-dee — Mon, 15 Jul 2019 08:58:32 GMT

After a few days, it resolved itself!!!

Re: Page goes blank?

*scyllabub* — Sat, 20 Jul 2019 22:38:30 GMT

Coincidentally it happened to me today! I had followed a link in search results and only saw the DM page headings, nothing else.

The other day Java told me it was ready to update but when I OK'd it it said "you haven't used Java for a very long time, shall we uninstall it" so I said Yes. Maybe that's why I got the DM phenomenon today?

I shan't worry my little head about it until the next time.

Re: Page goes blank?

cee-dee — Sun, 21 Jul 2019 08:53:59 GMT

Why did you uninstall it? Just checked the DM page and it opened properly.

What I find with Win 10 is that often the updates undo some of my settings and I have to redo them.

For instance, I'm using a laptop but with a wireless mouse so I've disabled the touchpad. After one lot of updates I found the touchpad was enabled again so I had to disable it again and then I found they'd altered a lot of the ways to do things so I had to fathom it out again.

Re: Page goes blank?

*scyllabub* — Fri, 26 Jul 2019 16:26:45 GMT

@cee-dee wrote:
Why did you uninstall it? Just checked the DM page and it opened properly.

What I find with Win 10 is that often the updates undo some of my settings and I have to redo them.

For instance, I'm using a laptop but with a wireless mouse so I've disabled the touchpad. After one lot of updates I found the touchpad was enabled again so I had to disable it again and then I found they'd altered a lot of the ways to do things so I had to fathom it out again.

I uninstalled Java (or so I thought) because the update process suggested it, as it said I hadn't used it for a very long time.

Windows 10 updates - yes, my settings get changed too, it's infuriating.

My touchpad is disabled but, thank goodness, it has stayed that way. I am a danger to myself with anything "touch", I've also had to disable the screen on this posh-but-oh-so-badly-designed XPS 15.