topic Re: Feedback wrongly blocked by eBay in The Round Table

Feedback wrongly blocked by eBay

montanus48 — Sat, 04 May 2024 11:16:46 GMT

I recently ordered an item which never appeared, tracking data was rubbish, eBay investigated and refunded in full. I then ordered the same item from a different seller, and that all went fine. However eBay have blocked feedback for the good seller, and left it open on the bad one.

How do I communicate this to them?

Re: Feedback wrongly blocked by eBay

*guinevere* — Sat, 04 May 2024 13:12:10 GMT

Ebay do not block feedback. What happens when you try to leave it?

Re: Feedback wrongly blocked by eBay

bidicus*maximus — Sun, 05 May 2024 14:50:35 GMT

They do "block feedback" by not allowing you to leave any if you got a refund. It seems strange that this mixup would happen, however. If it's that important to you to leave the "good seller" feedback, you could try calling customer service, but I'm assuming that one additional positive feedback isn't all that important to the "good seller", so personally, I'd just move on and not waste my time.