Unable to Add Tracking or Mark Items as Dispatched – Account Issue | Technical Issues

united-zone · 2026-04-16T07:53:41.923000Z

Dear eBay Support Team, I hope you are doing well. I am writing to report an issue with my seller account. I am currently unable to add tracking information to my orders or mark items as dispatched. Whenever I try to perform these actions, I receive a message stating that I am “not eligible.” Please find my account details below:- eBay Username: united-zone This issue is affecting my ability to fulfill orders properly and provide a good experience for my customers. I would kindly request you to review my account and let me know:1. If there are any restrictions or limitations on my account 2. What steps I need to take to resolve this issue 3. Whether any verification or additional information is required from my sideI am committed to following all eBay policies and ensuring smooth order processing.I would appreciate your assistance in resolving this matter as soon as possible.Thank you for your time and support.Kind regards,united-zone

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Unable to Add Tracking or Mark Items as Dispatched – Account Issue | Technical Issues | eBay UK