UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Glitch | Technical Issues

techedha · 2026-05-17T00:53:15.530000Z

Hello Community Team,I am writing to request urgent technical escalation regarding a persistent tax glitch on my business account.My business is a registered UK Limited Company, and all of our inventory is located and shipped entirely from within the UK. Our annual rolling turnover is well below the £90,000 threshold, meaning we are not required to be registered for VAT in the UK, nor do we collect it.Despite this, eBay's system is automatically adding 20% VAT onto our listing prices for UK buyers, making our items completely uncompetitive.What I have already tried to fix this:I have checked my Registration, Return, and Ship-From addresses—all are set to the UK.I have tried creating brand-new listings completely from scratch, but the 20% VAT is still automatically attached to the final price.I have attempted to bulk-edit and revise current listings to ensure the VAT rate field is empty/0%, but the system overrides it.It appears my account has been erroneously flagged by an automated back-end compliance tool as an "overseas seller" or subject to Marketplace Facilitator laws. Standard phone customer service has been unable to resolve this or understand the back-end technical error.Could an eBay Community Manager please look into my account details and escalate this to the technical/compliance team to have this incorrect VAT collection flag manually removed?Thank you for your time and help.

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UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Glitch | Technical Issues | eBay UK