Relist not working for at least 2 days.
When will item 'Relist' from an eBay cancelled item start working again? I don't seem to be able to find the item anywhere in 'Selling', other than in 'all orders'. How am I expected to relist the item when the eBay 'relist' option facility states it's not working and to try again later? I've been trying for 2 days now. Please sort this out eBay and let us get on with selling.
I might give Vinted a go and see if that works any better.
Very frustrated seller.
12 comments
marco@ebay
Hi @jmcclymo01753 , thanks for your post.
Do you have the item number of the item you're trying to relist, so I can look into this for you?
Thank you,
Marco
jmcclymo01753
OP1 month agoThank you Marco. The item number is 227488130272. eBay cancelled the buyer order. From drop down menu next to 'see cancel details', the relist option does not work.
Kind regards
Janet
marco@ebay
Thanks for confirming, @jmcclymo01753 .
I can see the error you're referring to there, so I've just reported this for you to our technical team. Once this is resolved, I will let you know over here.
Thank you,
Marco
jmcclymo01753
OP1 month agoThank you for your help Marco, much appreciated. I look forward to hearing in due course.
Kind regards
Janet
marco@ebay
Hi @jmcclymo01753 , just wanted to confirm that I haven't received any updates on your case, but this is still under review. Once I hear from them, I'll let you know.
Thank you,
Marco
jmcclymo01753
OP3 weeks agoThank you Marco, I appreciate the effort you have put into this problem.
Kind regards
Janet
marco@ebay
Hi @jmcclymo01753 , thanks for your reply.
Could you please confirm if you cancelled this order under the reason unpaid? Or did you let it expired and it was cancelled automatically after expiring?
Thank you,
Marco