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Discussions
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  • Technical IssuesChevronRightIcon
Photo Upload Failures

Summary: fantiqueuk is experiencing frequent failures when uploading photos to a selling platform, impacting their ability to list items. They mention that the issue seems intermittent and not related to device or file format changes on their end. Despite attempts to resolve the problem, the platform's help pages are unhelpful, and past issues had been marked as resolved, prompting fantiqueuk to seek assistance from the community admins.

I am getting a lot of failures when uploading photos, to the point of being completely prohibitive listing something .. which is bad news as a seller who lists 5-10 things a day.


The issue is not connected to devices or file formats - nothing has changed on my end plus they seem to work intermittently (i.e. a photo can fail a few times and then succeed, only for the next one to fail - over and over).

I had a similar issue last week but thankfully I was at the end of my weeks work and was able to push through. After a few days of things working fine, it seems to be back on the blink. eBay is absolutely awful for reporting technical issues - the help pages just send you round in circles so I am hoping one of the community admins sees this and can escalate. There have been similar issues reporting in the last few weeks but almost all have a comment that it was a technical error resolved.

fantiqueuk
fantiqueuk
1982View listings
Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
kat@ebay

kat@ebay

eBay StaffAdmin1 month ago
View listings

Hi @fantiqueuk ,


I have replied to your post on the main thread for this topic. https://community.ebay.co.uk/forum/technical-issues-15/topic/please-ignore-request-now-resolved-53298/


Thank you,

Kat

                                       
                                                                                 
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