nothing but issues on the platform
Summary: blondiebird2003 shared frustrations about issues they are experiencing as a top-rated seller on an e-commerce platform, including misleading notifications and random payment holds. Despite contacting support multiple times, the problems persist, leading to concerns about the platform's reliability and fairness for sellers. webuyvintagerecords agreed, noting similar challenges and expressing skepticism about the platform's customer service and financial practices.
Been a business top rated seller for 18years .. now my platform keeps telling me ive got questions on item .. click them to get a messages of no messages to answer .
I go to listings and click category choose one go to search in that category and its alters the category to them all i have in ebay .. ive also started to get payments put on hold randomly .. reasons will be the same but some will some wont go on hold . the list of issues go on .contacted ebay 4/5 got knows how many times . i either get some one trying to help . they put me a ticket through to the it department to get emails back every time states what ive been told is correct my complaint is not closed .
Is ebay becoming too unreliable and costly to be on it because from my point of view its all about them making money and helping us less and less as sellers
webuyvintagerecords
·Sep 9, 2026 at 2:20 PMTotally agree with all this. I've also been a top rated seller for probably 10years+ . Now I'm always having problems /glitches with things and the payments on hold is really annoying. Yes also contact ebay and never get a straight answer. Makes me laugh though that the ebay finance want me to borrow money from them while they have my money on hold. It's getting difficult to justify having my business here.
blondiebird2003
OPSep 9, 2026 at 2:40 PMthing is ive contacted them loads and all the customer advises have gone in to my platform and said yes theres issue .. but went sent to IT get told only what i can see it a automated message saying what ive been told is correct and the complaints closed . had a lovely lady monday from Ireland who was checking the issues and it was doing it the same on her end so she knew it wasnt my cookies/caches and there was issues . again between these messages another return . does not fit . buyer agrees its there fault and ive agreed to send the correct one but ebay will not allow them to close the case ..no option but my money for another item is on hold