Issue: postage setting auto-reverts to buyer pays (mobile only) | Technical Issues

pjdj89 · 2026-04-14T11:38:26.196000Z

Hi everyone, I’ve been having an issue for the past 2 days when listing items. On mobile, when I select “seller pays postage,” it keeps automatically switching back to “buyer pays postage.” It seems to work fine on desktop, but the issue keeps happening on mobile even after refreshing and creating new listings. Has anyone else experienced this or know a fix? ----------------------------- Just to update, I’ve now reported this to eBay support directly and they’ve confirmed their concerned team is looking into the issue. The problem is still happening on mobile where “seller pays postage” switches back to “buyer pays postage,” but it works fine on desktop. I’ll update again if I hear anything further.

Discussions

Issue: postage setting auto-reverts to buyer pays (mobile only) | Technical Issues | eBay UK