Employee Team Access | Technical Issues

thebookgardenbooks · 2026-06-17T15:08:55.453715Z

Hi, I can't get my team member to access my shop through their phone. There is no blue banner on their seller hub so they can't switch to my business. They appear in my team access area though on my ebay and I have given them all the permissions they need. Shall I delete and reinvite them and see if that works? Or am I missing something. They are using safari iphone browser and are opted into seller hub but I can't see a way for them to switch over to my shop from theirs.Any advice on how this works would be helpful. Thank you!

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