Click & Collect not being offered despite criteria being met | Technical Issues

themousehouse131 · 2026-01-28T11:37:36.071000Z

Hi, I have been having an issue with some of my listings where Click & Collect is not showing up as an option despite me being enrolled for Click & Collect and all the necessary criteria being met by the items being sold. Some of my older listings have it, I have fulfilled all my previous orders (no bad ratings or lost parcels), my account isn't new either. I spoke to an agent on the phone and they walked me through the process of setting C&C up again and still no luck. I have a buyer very patiently waiting for the option to become available. It has been almost a week now. Does anyone have any suggestions?

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Click & Collect not being offered despite criteria being met | Technical Issues | eBay UK