Cannot type into chat help system | Technical Issues

funky_alchemist · 2025-08-07T18:18:01.277000Z

Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the bot or a eBay representative. I have tried clearing the cookies to the browser used a different device and every time it’s the same please see the screenshot.It’s greyed out. I can’t type anything. It’s driving me crazy. How do I resolve this? Is it a technical issue.

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Cannot type into chat help system | Technical Issues | eBay UK