Cannot make purchases due to captcha | Technical Issues

sd525 · 2026-06-02T20:07:07.981000Z

Every time I get to checkout and select payment method, but before I can even pay, the page reloads and displays a captcha for "security". When I solve it, the page reloads with another captcha. This repeats endlessly. This has been happening since April. I did a live chat who said they'd forward the issue to the technical team and that I could expect a resolution within the week. It has now been 1 and a half months. I have tried different web browsers (Edge, Chrome, Firefox), including without any add-ons like ad blockers, and recently I happened to reinstall Windows. It is still happening. I somehow managed to make one purchase in late April, but I cannot at all now. Other individuals in the same house on the same connection have no issues with their accounts. I would really like to actually be able to make purchases. I cannot find any way to contact eBay about this. No option for technical support and no email address. And as I said, live chat did say they'd fix it but nothing has happened.

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Cannot make purchases due to captcha | Technical Issues | eBay UK