Account selling disabled
I am unable to sell on ebay as a pop up tell me my account is restricted. When I investigate and log in I can see that I am good to go. There are no messages in my inbox that might shed light on what is wrong. All the automated help bots assume I have an outstanding payment which I do not. So I go round in circles and eBay seems shy about direct contact. So how can i fix this?
2 comments
fargvs
·2 weeks agoCheck your account settings using a PC/Laptop and these links --- need an updated Selling account with UK based Banking details on file in order to send, receive and request payments >
https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...
tressygirl
·2 weeks agoIt looks like you have returned to selling after a long break . Have you registered for eBay's Managed Payments corfreectly?
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.
Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@brin239