eBay UK logo
    • Home
    • eBay News
      • Announcements
      • Events
      • Whats New
        • Seller Update Archive
    • Help from the Community
      • Member To Member Support
      • Chat with the eBay Community Team
    • Discussion
        • Seller Central
        • Business Seller Board
        • Promoted Listings
      • Buying
      • Postage
      • Payments
      • Seller Tools
      • Technical Issues
      • eBay Ireland
      • eBay Mobile Apps
      • eBay Motors
      • eBay for Charity
    • Community Info
    • eBay Café
    • Groups
      • Autograph Collectors - TTM Group Forum
      • eBay Academy
      • eBay AI Activate Community
      • eBay Live
    • eBay Help
    Discussions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • TagsChevronRightIcon
    ad rates
    • prime_verse_ltd
      • DiscussionChevronRightIcon
      • SellingChevronRightIcon
      • Promoted Listings
               
      prime_verse_ltd
      Ad rate policy and changes from eBay
                                       

      Hello everyone, I wanted to ask other eBay UK sellers about the way Promoted Listings / sponsored ad fees are now being reported. Previously, when I received an order, the sponsored fee would usually appear quite quickly, often within around 10 minutes. This made it easier to calculate the real profit, expenses, and net margin for each order. Recently, I have noticed that the sponsored fee can take hours to appear after the order is received. This creates a serious issue for profit calculation, especially for sellers like us who need to check each order carefully and calculate expenses accurately. I also understand that eBay’s attribution policy may now charge the sponsored fee even when one buyer views or clicks the promoted listing, but another buyer later purchases the same item within the attribution window. Because of this, it is not always clear immediately whether the order will have an ad fee or not. I would like to ask other sellers: How long does it usually take for the Promoted Listings / sponsored fee to appear on your sold orders? Is there any official time frame from eBay for when these fees are added? How do you manage your profit calculation when the ad fee is delayed for several hours? Do you wait before processing/accounting for the order, or do you calculate profit later after all fees are updated? Has anyone found a reliable way to track these fees more accurately? This delay is making it difficult to manage expenses and understand the real profit on each sale, especially when margins are tight. I would really appreciate advice from experienced sellers or anyone who has dealt with the same issue. Thank you.

      2 weeks agolast reply 2 weeks ago
      1
               
    • pewh_5896
      • Help from the CommunityChevronRightIcon
      • Member To Member Support
               
      pewh_5896
      Buyer protectionon ebays aurgthrnciry garrentee
                                                       

      I bought two what I thought were Google Pixel A screens but they are count fit and not Google Pixel A screens I want to return them but the seller states he does not use the email address or read the msgs I want my money back and post these hack I'd be happy to exchange them for real ones I asked for

      1 month agolast reply 1 month ago
      1