Buyer has collected it but I don't have the collection code | Selling

mansonbrown · 2026-07-05T17:39:27.495006Z

The buyer came to collect the item. I couldn't open my QR scanner so ended up taking a photo of the QR code to scan later. Unfortunately, the photo didn't scan. I've asked the buyer repeatedly for the 6 digit code instead so I can mark the item as collected but he's not responding. Ebay ai is proving useless at getting me an answer on resolving this. Any ideas are welcome.

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Buyer has collected it but I don't have the collection code | Selling | eBay UK