Notifications for receiving new feedback as a seller
Summary: disconextmods expressed interest in receiving notifications for feedback on their platform similar to Etsy's system. They explored notification settings and community boards without success and wondered if other sellers would find this feature useful. kat@ebay responded, confirming that this feature is not currently available but assured disconextmods that the suggestion would be passed on for consideration in future updates.
I was trying to find a way to get notified — either on the site or through the app — whenever I receive feedback as a seller. Etsy does this by default and I really like getting that little alert when someone's left a nice comment.
I checked through the notification settings in the app and couldn't find anything for it. I also looked at "Feedback Reminders" under Communication Preferences, but that seems to just be about reminding you to leave feedback yourself, not telling you when you've received some. Tried digging around the community boards too and didn't find an existing thread asking for exactly this, though I might've missed it.
Would anyone else actually use this if eBay added it, or am I the only one who cares about this kind of thing? Curious if it's just a me-problem or if it's worth flagging properly as a suggestion.
kat@ebay
Hi @disconextmods ,
Thank you for your post.
It isn't a feature that is available. We appreciate your viewpoint on it and will share it with our internal teams to review for future changes.
Thank you,
Kat