why does Ebay persist with using Evri (formerly Hermes) | Seller Central

angieflange · 2023-07-26T14:39:30.934000Z

So every single parcel I have ordered via Ebay has been delivered to a neighbour who is elderly and recovering from cancer. After the eighth occasion and after going round in circles with an auto-bot clearly intent on avoiding passing me onto a real person, I was finally advised they would ensure it won't happen again. Yet here I am, three mis-delivered items further and Evri, as usual, simply pass the buck to the seller or myself. Ebay, Evri are diabolical so why on earth do you use them? I am no longer shopping on Ebay, it's too unreliable

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why does Ebay persist with using Evri (formerly Hermes) | Seller Central | eBay UK