I run two different userids - sometimes buyers buy from both but I am unable to put tracking information on both sites as ebay checks the number has not already been used. Ebay know my sites are linked but still does not allow it. Recently had a number of buyers claiming one of the items (usually the most expensive) is not in the package so open INR casebut cannot put the tracking in the requests. Any thoughts (I cannot use simple delivery as I live in the Isle of Man)

Any thoughts...If I were in your situation, I would ask the Buyer if they would like me to cancel the individual purchases so that I could give them discounted combined P&P. Then I would relist as a bundle for the Buyer to repurchase.

Tracking numbers on two userids | Seller Central

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Tracking numbers on two userids | Seller Central | eBay UK