Simple Delivery Refunds | Seller Central

millcottage · 2026-04-07T11:24:09.394000Z

The process to obtain refunds seems a bit ridiculous and manual.Why does the order-number for item have to be entered manually?it should be automated - click item picture you canceled sale for and it picks up order-number. When you do manually submit the request you get no email external or internal on eBay account giving an acknowledgment or a reference number. Why does it take up to 14 days for the refund to be processed?It should be immediate if automated. In my case the buyer contacted me after sale to say eBay had his address incorrect and could I update the address?Answer was for me to cancel the sale.Re-list the item (yes even though eBay says it does automatically- it doesn’t).Buyer to correct his address incorrect ebayBuyer to do Buy-It-Now again with correct address going in the postage label. Come on eBay clean up simple delivery label refunds by automating it and nit as an after thought to the process!

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Simple Delivery Refunds | Seller Central | eBay UK