Simple Delivery - Refund / re-purchase> | Seller Central

winniebubs · 2026-06-10T21:57:59.098000Z

Listed an item, it sold and I used (no choice is there?) the Simple Delivery label.It listed as a small parcel, and under 2kg but when packed and as there was an extra itemin the listing I assume thats why simple delivery gave me the cheaper option.Now when packed it''s 23cmx23cmx33cm and 2.07kg in weight.So, no longer a small parcel but instead would be a medium parcel.I printed the initial label out but have not yet sent the item, can I cancel it and choose a different option via the simple delivery portal?It says I can just send it and it will be delivered anyway as it's under the maximum size and weight that Royal Mail deliver on that service anyway, but I'd rather not take the chance but instead purchase the correct label and request a refund on the original. Item is £180 sale price

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Simple Delivery - Refund / re-purchase> | Seller Central | eBay UK