Selling and using wrong Post format by mistake, now order is closed and got not payment.
Summary: leosgoodies is concerned about a transaction where they accidentally included the shipping post within the sale, leading to issues updating the tracking number. They have sent the item via the post office and shared the tracking code with the buyer, but the selling page is showing the status as not posted and the buyer has stopped responding. papso22 reassures them that they should still receive payment. leosgoodies mentions seeing funds pending in their balance, querying if this means the money will be transferred without the buyer's confirmation.
Dear All,
I'm new on this, I've sold an item and without realising I've included the post within the sale.
I've visited the post office and sent the part, so it has arrived and and conformed, but the I can't change the order to include the new Post Office tracking number.
I've shared the code to the byer on the chat, the parcel as arrived and it is confirmed, BUT the selling page timing out as it shows not posted :(
I'm sending messages to the byer but I've stopped having answers.
Could you please advcie how to raise this complain.
Many thnaks
L
leosgoodies
OP2 weeks agoI see thanks, it shows "Funds pending—in eBay balance Oct 11"
Does it mean it'll be transferred even though the Byer doesn't confirm it?
sml192
·2 weeks agoYes, the payment will still be released even if the buyer doesn't leave feedback.
papso22
·2 weeks agoYou should still get paid if that is what is concerning you.
leosgoodies
OP2 weeks agoI appreciate that - Many thanks