Seller received negative feedback about item but item was not delivered | Seller Central

fmxmaster · 2026-05-09T08:57:50.972000Z

This is the feedback I got:Item described as "Mercedes" soft top from "existing stock", however was actually a Chinese copy. Seller is a re-seller and item shipped directly from China to me in UK. However it never arrived!I requested ebay to remove this feedback. Ebay answer:We reviewed the feedback, and can see that the buyer found that the item wasn't as described in the listingBuyer says, item never arrived so how can he make a review on the item and ebay support says the buyer found out that the item wasn't described?Ebay support really lack since some time! This is because their supporters work from home all over the world and do not read messages with attention. And there are no ways to file such decissions.

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Seller received negative feedback about item but item was not delivered | Seller Central | eBay UK