Seller Comms Dead in 2025 | Seller Central

danieledwardsmall · 2025-12-09T10:53:25.600000Z

I occasionally come to the forums to see if there are any shared experiences as a buyer on eBay in 2025 but nearly all the ire seems to be from sellers unable to sell volumes of X product or complaining that a case has been opened against them. There are very few complaints about the general quality of sellers' communications over issues once the sale is done. I have found that over the last 10 or so purchases, I have had issues will almost 6 of them for various reasons: half of them flat out refuse to communicate at all, only doing so once a case is started. By that time, I consider the seller wilfully ignorant and careless. How many sellers actually thank their customers for the purchase, or ask if everything is ok? A simple question arose from one seller as an item was out of stock (quantity count suggested otherwise). When pressed for a date (even though I told him I was prepared to wait), radio silence. Another delivered an item to a different house, when asked to resend, again, radio silence. It might seem trivial as there is a case system; I would prefer not to do that due to the frequency of defaulting sellers af late. This is all after spending an inordinate amount of time searching for a product among all the irrelevant and sponsored listings as a buyer. So, search has become tedious, sellers have become increasingly comms ignorant. I would go one stage further and suggest that several people reading this thread are guilty of comms ignorance. Please afford me a reason to carry on with eBay as a buyer and put money into your pocket since all of your unimaginative tat can be bought elsewhere. If all you can muster is a half-hearted effort to sell dropshipped tat from AliThisThat and can't be bothered to make the comms experience at least passable, don't bother. You may be a seller who's read this and clicked past having deemed "nothing to see here" or "irrelevant"; you would be the textbook example of the kind of seller I'm referring to.

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