Royal mail delivery delayed is it best to keep buyer upto date? | Seller Central

18catsrfurryfriends · 2025-12-20T09:22:13.019000Z

I had a parcel collected on Tuesday 16th royal mail going to Horsham item stated item scanned so ok on that. Next scanning said it had gone to chelmsford? was scanned there 3 times next said it had gone to Woodbridge in error on Friday and they were re routing it immediately still at Woodbridge today Saturday should I let the buyer know so that i do not get a late delivery against me for something that is out of my control. What do others do in this situation?

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Royal mail delivery delayed is it best to keep buyer upto date? | Seller Central | eBay UK