I sold a watch which went through ebay authentication without issue however 2 weeks later the buyer syas it is damaged and initiated a return. It was sold under no returns but who is responsible.

@jamesn123 wrote:HiIt passed the authentication process without issue and they have had it 2 weeks. Stating the crown will not change time . Am I not forced to refund?It depends. The authenticator checks both the authenticity of the item and that it is "as described" before forwarding it to the buyer. During a return the authenticator uses the authentication tag to check it is the same item being returned and that it is still in the same condition as when it was authenticated. It...

Return of authenticated watch | Seller Central

Discussions

Return of authenticated watch | Seller Central | eBay UK