Refund unused postage label. | Seller Central

millcottage · 2026-03-31T16:06:31.719000Z

I sold an item today (value sold £150) and postage used was simple delivery. EBay charged me £3.45 postage and sent me a QR code for label (get printed at post office). Now buyer has told me his address on eBay is incorrect and asked if he could send me cost of postage and I pay for postage with correct address. However I have canceled order - he was refunded £150 - but I’m still charged the £3.45. Now re-listed and he has purchased again with correct address. How do I get the unused £3.45 label refunded that has his wrong address on it? Thanks

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Refund unused postage label. | Seller Central | eBay UK