Refund Question - Have i lost £300 | Seller Central

jonascho_46 · 2026-01-15T11:41:09.166000Z

Hi all, i sold an item for £300 and the buyer paid. Upon looking at their feedback i thought it could be a scam and cancelled the order. As part of the cancellation ebay asked me to refund the buyer which i did. The refund to the buyer has come out of my existing ebay funds. The money that the buyer paid for the item has still not cleared to my ebay account. My question is, because i cancelled the order does this mean the money will never clear to my account and i am out of pocket by £300? Seems stupid that ebay refunds from your existing funds and not the funds from the buyer that paid for the item. Hope this makes sense. Thanks for any assistance.

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Refund Question - Have i lost £300 | Seller Central | eBay UK