problem logging on
we ran into a problem please try later
I am getting this message every time that I try to log on can anybody help?
7 comments
we ran into a problem please try later
I am getting this message every time that I try to log on can anybody help?
marco@ebay
Hi @rl6491 , thanks for your post.
I've just checked there, and we have no reports of any technical issue preventing users from logging in at the moment. If you are still unable to log in, or if this happens again in the future, I'd recommend trying a different browser, or clearing the caches and cookies of your current one. Also, you can try double checking your internet connection to make sure you have connection and that the connection is stable, as that could also cause issue when logging in.
Hope this helps,
Marco
rl6491
OP6 days agoI have tried useing a different laptop, useing microsoft edge instead of google chrome, uninstalling the ebay app on my phone none of these did any good so now when I finally get to log on I do not log off and so stay signed in
marco@ebay
Thanks for your reply, @rl6491 .
Then there is a chance that this is related to your connectivity. If it happens again, please take a screenshot of the error you get, and I'd be happy to report it to our technical team, so it can be investigated and resolved if anything is found.
Thank you,
Marco
rl6491
OP2 days agoproblem logging on
tommystrezures
·1 week agoWhere are you logging on from eg desktop, app or via a tablet?
To post your message here you have obviously logged on. If you hover over your name it will take you to your ebay account.
rl6491
OP1 week agoI am useing a laptop and I find that by not logging out I can get on to my account the next time that I try
c_of_e84
·1 week agoSounds like its the browser your using that the problem not ebay,