Post Office and Simple Delivery | Seller Central

deanem72 · 2025-04-02T15:09:39.333000Z

HI AllAnother post about the dreaded SD.Just come back from my local Post Offices (yes 2 as I had business in both places), and thought I would just post on here that both have now instructed their staff to refuse eBay parcels if they are labelled incorrectly.As SD is automated, it guesstimates size and weight based on other items in category, many parcels will now be 'mislabelled'.In the CC earlier it was mentioned that these parcels have to be taken, yet eBay fail to realise that RM and Post Office are 2 separate companies, further compounded by many Post Offices being contracted out to small shops where a dedicated Post Office has closed (as in the case of my local). I asked a question of the clerk at one PO why this was happening and they stated, that due to audits on packages sent, any wrongly labelled packages can result in failure of said audit, multiple failures can lead to financial losses and could also have implications on whether or not the service is continued (as in PO will pull contract from the shop). They didn't divulge the levels that are set for audit. As I have already stated am not keen on the idea of being dictated as to how I send an item, however this information I have gathered now puts a new perspective on things. Not only are eBay forcing me to do things their way, but they are potentially placing the livelihood of others at risk, people that have nothing to do with eBay or the dilemmas SD is causing

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