Policy Violation - Help please | Seller Central

hummingbird-curios · 2026-04-27T18:57:55.703000Z

I listed a vintage Mappin & Webb cutlery set, all listed correctly and listed the postage as Royal Mail tracked 48 with age verification.Listing was removed by eBay as a policy violation as it contained bladed items and required a postage listing with age verification !!!!!Spoke to a lady at customer services who checked the listing and told me that it was incorrectly removed as it was listed with the correct postage with age verification and suggested that if I appealed it would be reinstated.I appealed and it was denied as it requires age verification !!!!!!!!!When you read the small print, it was determined by artificial incompetence.The system is so over complicated and broken now, it's no wonder sellers are leaving and listing elsewhere.This listing is now in my inactive file and if I click on 'Resolve' it gives me an option to end the listing and close the case. Click on that and it won't allow me to end the listing. !!!!!I spoke to a friend who had a similar situation and he was advised to relist his item as his policy violation was incorrect and when he did so, his account was suspended for listing it again. I don't want to suffer the same so I'll just list it elsewhere.Anyone got any ideas as to what is going on or do I just leave it and move on, bloody irritating.

Discussions

Policy Violation - Help please | Seller Central | eBay UK