Not giving eBay my passport or driving licence | Seller Central

kiic_47 · 2025-03-19T20:45:59.033000Z

Having sold with positive feedback for over a year ebay have now held the £49 in my account until I send them photo I.D which I have refused to do as they already have my National Insurance number and bank details but requesting my passport is I believe a step too far to sell some second hand stuff especially as EBay have had data breaches in the past… After over 90 minutes on chat I have been told my only option is to give eBay my £49 (basically they will clear out my balance and keep it) and then once my balance is zero I can close my account as I have said I will not forward to them photo I.D… I’ve agreed for them to take my £49 as long as it goes to charity which they have said it will do - can anyone confirm my money will go to charity or are eBay likely to keep it? Luckily for me it’s only £49 but giving them my money was my only option to close my account as I had no idea that eBay would suddenly insist on storing my photo I.D (had they asked for this on the day of opening my sellers account I would not have joined here but they clearly wait until you have money in your balance before they ask which then puts you into the impossible position of having to send them more and more details until your funds can be released to you) - I have decided to forfeit my money and not be bullied into giving them more of my details and was told by the chat agent that the money would go to some eBay charity and not into eBay’s bank account - Has anyone else been put into this situation and if so has anyone else been told their money will go to charity if they forfeit it? If it was significantly more money then I’d have to rethink my principals on this but for £49 I’d rather sell the few items I sell on Vinted or Facebook Marketplace than have to deal with a company who demand things like passports so you can sell a few items. It just seems a bit over the top to demand photo I.D for what is basically a internet selling and buying site that has my details already… So getting back to my question, now I have told eBay to take my money and reduce my balance to zero so I can close this account what is the likelihood my £49 will go to charity like I was told?

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Not giving eBay my passport or driving licence | Seller Central | eBay UK