I understand Ebay wish to protect their buyers but it seems seller protection is completely overlooked. I recently sold an expensive item of clothing, new with tags for a quarter of the retail price. Multiple photos of said item, both on a model and laid flat and unworn, on my bed. Photos of the brand, size, care labels etc which were also included in the title, details and description. Today, I receive a return request (not really a 'request' as there is no option to refus...

So you are not nominally a business, but a charity!Same difference, you need to use a business account. Nothing to do with your personal circumstances.You need to go look up what constitutes running a business/charity. You are getting donations of various items, which you are selling to make money.Whether that be 1 or 1000 items it makes zero difference at all. AI response on google, which is pretty much exactly the same as HMRC as follows. HMRC defines a business broad...

No protection for sellers when buyer makes false claims for refund | Seller Central

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No protection for sellers when buyer makes false claims for refund | Seller Central | eBay UK