Item sent using GSP marked as undeliverable and being returned | Seller Central

mod81 · 2025-10-14T17:48:01.212000Z

I sold an item which was sent via Global shipping program to the buyer. I came to look at the status of the shipment today and the tracking show shows as:10th Oct 'delivery on shipment failed' and on the 13th Oct "The shipment has not been picked up within the defined time and will be sent back to the sender" Only giving someone 3 days to pick up an undelivered item before returning to sender seem a really short amount of time, especially as that was over the weekend so people may have gone away. Does ebay/GSP actual return the item back to me and when does the buyer get a refund? Ive never had this happen before with something ive sold and sent through GSP its always got delivered.

Discussions

Item sent using GSP marked as undeliverable and being returned | Seller Central | eBay UK