I'm a private seller and have been using Ebay for 20yrs at least. I've just had a dispute notice today from eBay regarding an item I sold back in 13th April! The buyer is saying they didn't get the item. It looks like they did raise the issue in September however the email went to my spam but that is still 5 months after!It states 30days is the time to respond to an item not received unless done through PP and that goes up to 180days !! Obviously I don't have the postage details now and it...

You'll get nothing forced from eBay, there's a strict 30 day MBG timeframe. I believe chargebacks from their payment provider has a timeline of 120 days, so they are too late there, too. @fruid

Item not received | Seller Central

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