Is this Buyer Error or Ebay Glitch? | Seller Central

krafty-kreations · 2026-05-04T11:48:52.882000Z

Hi All,Can someone tell me if this is a buyer error or eBay glitch as I am getting so frustrated now this is the third time it has happened. The buyer adds the design they want and then adds the personalisation. In the yellow box for the dog card it says design 4 was ordered, but shows design 5 to me, having spoken to eBay they say it is the buyer doing it they are adding design 5 then leaving a note for a different design but I don't think that is right as surely that would show as text and not as a variation. Picture to show what I mean Thank You

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Is this Buyer Error or Ebay Glitch? | Seller Central | eBay UK