Hi, I have a buyer who apparently didn't receive a parcel due to be delivered by evri.He has left me negative feedback:+++I didn't receive my parcel, it was just showing in transit and the tracking number wasn't showing enough information about my parcel. However, I don't think it was the seller's fault but the courier services [Evri] as it was not the first time to lose a parcel under their care. Regardless, eBay gave me a full refund. My experience shouldn't stop you from buying from this sell...

Hi,If as Peaseblossom says, its a positive comment even though it has a negative rating, that makes it illegal under ebay rules and you should be able to get it removed. Negative comments with positive ratings, or positive comments with negative ratings (The above can be removed under ebay rules)

Inappropriate and misleading buyer feedback | Seller Central

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Inappropriate and misleading buyer feedback | Seller Central | eBay UK