I am a seller who has mistakenly received two payouts for a single sale | Seller Central

tomreiki · 2026-06-03T21:53:13.461000Z

Hi, I would appreciate some advice pleaseI recently sold one item ( a pair of bicycle tyres ) on the 1st of June 2026. I got paid by the buyer and I have now sent the tyres off to him. Then I got paid again for the same item ( two bicycle tyres ) on the 2nd of June by another ebay buyer ( who has zero feedback )The second payment is showing on my eBay balance so is it just a simple case of me giving the second buyer a full refund or is there something I should be careful about.What I cannot understand is when the item initially sold, it should have been deleted from the system and impossible for any other buyer to buy it a second time.thank you for any advice

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I am a seller who has mistakenly received two payouts for a single sale | Seller Central | eBay UK