Help with buyer | Seller Central

thecinnamoncat · 2026-05-23T06:14:57.624000Z

Hi everyone, I need some help with a buyer. They bought an item of mine then asked me to expedite shipping etc - no problem with that I did. now they have requested a refund because they have misread something and said they just didn’t like it. I can’t attach the photos from my - I’m new so don’t really know what to do in this situation if I read the eBay message I don’t have to return it says I can just close the return ? Or will they just over rule and negative strike me? if they have opened the box or damaged it etc then I’m not getting back what I sold.

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