HELP.. Negative Feedback received from a person who didn't pay. Is this a violation of ebay rules ? | Seller Central

mr.i.c · 2025-12-09T12:58:40.405000Z

I listed an item and made it clear that a prospective buyer should view before "clicking BUY." I also stated Monday to Thursday, viewing and collection. The guy clicked BUY and refused to view, then hassled me, expecting me to agree to him sending a man to collect on a Saturday.This guy DID NOT PAY anything and i refused his request. He was then was able to give me a very nasty Negative Feedback.I can't understand how someone who messed me around, didn't comply with my conditions of sale and never paid anything was able to leave Feedback ?Surely this is a violation of ebay rules ?What can I do to rectify this ? I have made two requests for removal via ebay, neither has received a response.Thanks for any assistance or advice. Message for a casual ebay member for over 10 years. 100% feedback until this issue.

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HELP.. Negative Feedback received from a person who didn't pay. Is this a violation of ebay rules ? | Seller Central | eBay UK