False item not as described international Return Help Please! | Seller Central

good-stuff4u · 2026-06-26T12:39:42.548464Z

Hi, customer purchased through eBay GSP, the main title and description stated it was an 8.1 Android, so when he tried to install Kindle it wouldn't work as they only accept 9.0 Android and above. Customer misused the item not as described stating they stated that it should have been 9.0 Android inad claim to save on postage,and it's the only way to return international purchases 🫣 I've a concern as this is the first time this has happen in my experience as a seller, I need advise please on how to reverse logistic a parcel from the USA to my home in N Ireland, I've wasted so much time on this, basically I need a property address in the USA Etc.. I've asked the seller to purchase a label from their local USPS and I'll send the money, not getting any response from them, think there waiting on Ebay closing the case with a full refund and keep the product, just not getting any where with posting this return home, parcel monkey etc charging £200.00 above for a small item that weighs 0.5 pounds 20cm long 🙄 any advise, would be greatly appreciated Dan

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False item not as described international Return Help Please! | Seller Central | eBay UK