Hello all,Didn't think I would be making this post... I recently sold a printer, full working order and everything, would have been really nice for someone else to reuse. The buyer received it and mentions that it makes a clunking noise (which it didn't before), all the lights are on/flashing (which was also not the case before), and obviously cannot be used, so not happy.I feared that the item may get damaged in transit so chose to use eBay's Simple Delivery on this one (I don't norma...

Ask buyer to open a return using "item damaged in delivery" as the reason. Then eBay will issue the refund themselves and you keep the original payment. They will not be required to return the item.

Evri (Simple Delivery!!) Damaged Item, require assistance | Seller Central

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Evri (Simple Delivery!!) Damaged Item, require assistance | Seller Central | eBay UK