Endless cancellation of collection only items... | Seller Central

daviddchb · 2025-10-28T17:11:02.923000Z

I'm trying to sell more of my stuff as collection only. But about 50% of what I sell I have to cancel the transaction because the buyer says 'Oh dear, I didn't realise it was collection only' or 'surely you can post it'. Is there something I'm doing wrong. I just cancelled one which was very predictable because their postcode was a long way away; I tried to message them to confirm before accepting their offer but ebay barred that. I always stress in the description that it's collection only. Help, it's really p'ing me off.

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Endless cancellation of collection only items... | Seller Central | eBay UK