eBay Virtual Tracking Number Question | Seller Central

stephenjames_1234588 · 2025-10-10T19:36:24.433000Z

Hi im just wondering if anyone may know an answer regarding ebays virtual tracking number, on the help pages regarding the eVTR it states that defects are exempt from items tracked by ebays VTR, and in just wondering if anyone knows if that is correct? For example if a large letter (with only delivery confirmation, so cant prove it was sent in time) arrives a day late will it not count as a defect? As surely its safer using just the VTR than manually entering the tracking number it if its exempt through that method. Thank you

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