Ebay UK suddenly demanding government ID | Seller Central

essentialnoodle · 2026-03-28T16:00:00.991000Z

Last night I was in the process of buying an item using my sale balance. Ive recently moved so opened another tab to change my account address before placing the order. After doing this Ebay almost immediately locked my seller account and demanded a copy of my UK driving licence or Passport before I could access my money for items I have already sold. I've seen other posts about passing a threshold triggering this but the funds had been in my account for weeks - I was in the process of buying something. Ive looked and so far sold 4 items in 2026 for a grand total of £74.16 and last year was 18 items for a total of £432.65. Neither of which is close to the 30 items or £1000 threshold. I've been selling on ebay for 20 years but never more than about 20 items in any 1 year and never more than £1000. I might have complied if this had been handled more professionally and the reasoning explained clearly but at the moment it's left me feeling held to ransom! And ebay have not clearly explained why this is necessary other than 'keeping ebay safe'. Perhaps if 20 years of positive feedback is unsafe I should just give up and go elsewhere. I did find a workaround for withdrawing the balance - as I still had the purchase open in a seperate tab I was able to complete the purchase there using up all the remaining balance on my account.

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Ebay UK suddenly demanding government ID | Seller Central | eBay UK