Ebay support lying | Seller Central

edd-wood-motorcycles · 2025-10-21T11:08:26.073000Z

So, here is a new subject for me.Yesterday I had an different item returned, I contacted ebay support and they said they would cover the cost and refund the buyer with no impact to myself. Great, I thought. Nothing happened.Today I contacted ebay again to find out what was happened. They looked again, no action had been taken, the return was showing as delivered awaiting refund. Again they told me that they would refund the buyer with no impact to myself.10 minutes later I received a message telling me that the item had been refunded at my cost.Anybody else had this kind of issue. .i.e. Customer support telling you one thing and then doing nothing or taking a different action entirely?I don't have many problems with ebay, most of my returns are remorse returns and are refunded without problem. The last time I had a different item returned was July.Thanks

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