I am an eBay seller who recently sold an item using eBay's Simple Delivery. The buyer received a damaged parcel, and one item was damaged. The buyer provided evidence and agreed to a pro-rated refund for the damaged item while keeping two others. How do I claim the refund for the damaged item?

@vansh_07 wrote: Thank you, will look into it. Kind Regards, Just to clarify, a Private account is one for selling your used unwanted items such as a garage, wardrobe, attic clear out. You are selling all Brand New items, which means you Must register correctly and sell from a Business Account. eBay have recently been removing all Brand New items they see being sold solely on a Private account, so be aware when flagged up ,you could lose your sel...

Ebay Simple Delivery - partial refund of damage item | Seller Central

Discussions

Ebay Simple Delivery - partial refund of damage item | Seller Central | eBay UK