eBay removed an item "Policy Violation" | Seller Central

shoppingpicnic · 2025-10-31T17:21:27.266000Z

I had a genuine new and boxed Apple iPhone charger, which came direct from Apple with my work phone. The charger was surplus to requirements and my work said I was free to do whatever I wanted with it, so decided to put it on eBay. It was sold, but eBay have now decided it was counterfeit (which it wasn't). I have refunded the buyer as I don't want them to be caught up in it, but I am not sure how to contact eBay and ask them to explain themselves!

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eBay removed an item "Policy Violation" | Seller Central | eBay UK