eBay DHL collection

Question

Sold a keyboard on eBay. Went to download QR code so I could drop off keyboard but instead got a Collection by DHL next day for pick up by then. Trouble is I won't be here, and never used DHL. There seems to be no way to change and contacting eBay is useless. Will I end up having to Cancel Order and relist to change to.mybown delivery options?  Any help be great 👍

tressygirl · Accepted Answer

You could just take the item to your Post Office buy your own postage, then update the new tracking as below, use a laptop / PC for this,  not the app or mobile browser.   Go to "Orders Paid & Dispatched" Click on "View order details" Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that. Click on the "Add tracking" option A box will come up with the current tracking number . Delete that and replace it with your tracking. For the unused...